Friday, December 21, 2012

High-Density Call Completion solutions and platforms

Providing alternative long distance routing has been available for some time now. One key to success in this highly competitive business is to use inexpensive yet reliable signalling and media gateways. While PRI can be used to connect to the PSTN, there is a technical limit of 20 T1 lines using a shared signalling channel.  In practice, telephone companies require customers to switch to SS7 signalling when using eight or even four T1 lines.
Improved use of bandwidth on the IP network provides further operational cost advantages, and can be achieved using a codec like G.729 over the IP network,to increase quality of sound.This requires converting between the G.711 protocol used on T1 lines and the codec chosen for the IP network.

Friday, November 16, 2012

Voice Carrier Management System

Is a system specialized in hosted PBX, VoIP ,and it sends your call through the internet not through the phone company.
This will allow you to :
-Save up to 70% on your monthly phone bill
-Keep your current phone number:
Keep your existing numbers just by forwarding them to the  managed Carrier system.
-Never miss another call:
As you can put your company directory to the system,use an automated answering machine system to route calls based on rules you provide.
-Get your business calls forwarded to your home phone,cell phone or any other VoIP phone.
-And finally, you do not need to have a front desk employee , you can send calls to auto attendant with customized greetings for each voice mails box or departments,or departments, and interactive menus to provide information, route calls and take messages.




Sunday, November 11, 2012

IVR Studio-IVR Design Tool

IVR Studio is a graphical and design tool that you draw to design and
develop your own interactive voice response system(IVR) as required.
This software is easy to be used by end users to configure inbound and
outbound IVR applications design.

Besides, this designing software should support at least these IVR requirements 
in any IVR application:

-IVR-Auto attendant
-IVR-Voicemail
-IVR-Music on hold
-IVR-Log call Information
-IVR-Password Protected Information.     

Most  graphical design software severely provides extension methods for software
integration. However, the ideal IVR studio should support two important extensions :
HTTP and Java.  

Tuesday, October 2, 2012

What is voice compression in VoIP?

Is an optimization capability which compresses, and increases
VoIP and UDP(User Datagram)Protocol for significantly more
bandwidth and packet effectiveness and efficiency. 
It provides key benefits including a great bandwidth reduction,
a great reduction in the packets per second over a network, and
ensures that real time traffic is mainly sacrificed for optimum quality.