Friday, November 16, 2012

Voice Carrier Management System

Is a system specialized in hosted PBX, VoIP ,and it sends your call through the internet not through the phone company.
This will allow you to :
-Save up to 70% on your monthly phone bill
-Keep your current phone number:
Keep your existing numbers just by forwarding them to the  managed Carrier system.
-Never miss another call:
As you can put your company directory to the system,use an automated answering machine system to route calls based on rules you provide.
-Get your business calls forwarded to your home phone,cell phone or any other VoIP phone.
-And finally, you do not need to have a front desk employee , you can send calls to auto attendant with customized greetings for each voice mails box or departments,or departments, and interactive menus to provide information, route calls and take messages.




Sunday, November 11, 2012

IVR Studio-IVR Design Tool

IVR Studio is a graphical and design tool that you draw to design and
develop your own interactive voice response system(IVR) as required.
This software is easy to be used by end users to configure inbound and
outbound IVR applications design.

Besides, this designing software should support at least these IVR requirements 
in any IVR application:

-IVR-Auto attendant
-IVR-Voicemail
-IVR-Music on hold
-IVR-Log call Information
-IVR-Password Protected Information.     

Most  graphical design software severely provides extension methods for software
integration. However, the ideal IVR studio should support two important extensions :
HTTP and Java.