Unified Messaging for Companies - Market niche Needs

Today, a common enterprise infrastructure is to have separate voice 

and email messaging systems. Emails are received via a server such

as: Microsoft Exchange and are accessed through mail clients such 

as Outlook. Voice mail systems are independent systems accessed 

via a telephone. Faxes are often received by stand alone machines

and are manually sorted in order to be delivered to the right end 

user.Next generation Unified Messaging systems add value to the 

user by bringing new and valuable content including voice mail and

fax messages to the inbox, making things easier for administrators by 

affording them one infrastructure to manage and a single set of tools 

for training purposes. These systems combine email, voice mail and 

fax messages. By utilizing speech recognition and generation technologies, 

unified access is accessed by the system via the desktop PC, the mobile 

device, and by phone.

Line Monitoring

It is the requirement of security for customer service and legal responsibilities so it has become important and increased to be able to monitor and record telephone conversations.
The Line Monitoring software solution is a high performance, robust and inexpensive
solution that gives you complete access to the T1/E1 voice and signaling.

What is Residential Gateway?

In telecommunication networking, this router allows the connection 

of Local Area Network(LAN) to Wide Area Network (WAN). The 

Residential Gateway for Analog Telephone Adapters(ATA) are cost effective, 

advanced products, that allow the connection of ordinary analog 

telephones or fax machines to a Voice over Broadband (VoBB) service. 

Purchasing this gateway from a trusted VoIP provider assures that you 

will have premium voice quality , Prioritization of voice over data traffic 

ensuring voice quality. 

Broad soft Smart Solution

A key challenge for service providers and multi-site enterprise company

network operators is delivering superior voice and video quality to 

their end users over complex data networks. To accomplish this, 

operators must prevent packet loss and jitter.

Fortunately, there is a new solution for this which is a multiple Service 

business routers and Multimedia home gateways. The integrated 

solution results in a single device at the end user premise that provides 

both network access and provide always-on network monitoring capabilities.

What is VoIP processor?

VoIP processor is the logic defined circuit that responds to and processes

the basic orders that drive a computer. It should deliver and record low

power consumption and handle VoIP, networking, user interface and audio software.

It should manage the VoIP software, networking stack and user interface, while dedicated DSPs handle the real-time audio and graphics. 

Call Telephone Recording

Call telephone record, is the practice of regularly recording phone 

calls in business. Recording telephone conversations allows

businesses to keep records, improve customer service, increase

security, decrease and fix errors. Call recording is mostly common

in call centers, and also is a mandatory feature of service provider networks.

VoIP technology now recognized as a reliable and cost-effective business solution.

As it allows the manager to listen again to the recorded calls and enhance the customer service by listening to the customer complains and opinions or point of views. This will increase the sales by product progress or enhancing services offered to customers.

What is Application Programming Interfaces API ?

They are pieces of codes created by programmers to allow 

other applications to interact with other applications .

Examples of API protocol is vendor documentation i.e. Microsoft Windows API.