Thursday, November 21, 2013

Computer Telephony Interface CTI Card



This card is linked to the PBX and or to a LAN server
 with a two-way channel(mostly is a minicomputer).
The PBX provides call origination and call progress information to
the computer, which in turn sends routing and call-handling orders
to the PBX. CTI is very useful in call centers; it is used as "pop up" an
account record on the computer screen at the same time the PBX delivers
a call to the workstation
,this helps the agents with client information and history 
and saves time.

Monday, November 18, 2013

Ultra Mobile Broadband allows more effectiveness

The Ultra Mobile Broad Band (UMB) system was based upon Internet networking technologies and refers to a fourth generation (4G) mobile communications technology that succeeds the Code Division Multiple Access 2000 (CDMA2000) mobile technology standard. The ultra-connected society brings with it challenges of great scale and complexity. It goes beyond billions of users connecting multiple devices.
Single macro cells become multiple small cells. Mobile networks become extensions of fixed networks. Network traffic increases 100-fold. Open, converged networks replace closed networks. Billions of cloud services replace billions of app downloads. And the lowest cost per byte actually means the lowest cost per 100 bytes.And you can meet these new challenges of Ultra-Broadband solutions from trusted VoIP provider .

Data Center solution(DCS) On Premises

More companies are now shifting to be having its own data center solution.You need  to take the correct decision about the right solution that your organization needs to store and manage its data along the whole organization sectors.A trusted VoIP provider should offer you the requirements that meet your unique need like:

Reliability: Your new deployments will require higher density and greater data center power demand. Most legacy enterprise data centers are not able to meet or be upgraded to required power demands.

Security: IT infrastructure is becoming increasingly mission critical to enterprise operations. 

Flexibility: This solution should offer you models that can align your business needs and gives you a scaleable solution now that will accommodate growth.

Saturday, November 16, 2013

Unified Messaging for Companies - Market niche Needs

Today, a common enterprise infrastructure is to have separate voice 
and email messaging systems. Emails are received via a server such
as: Microsoft Exchange and are accessed through mail clients such 
as Outlook. Voice mail systems are independent systems accessed 
via a telephone. Faxes are often received by stand alone machines
and are manually sorted in order to be delivered to the right end 
user.Next generation Unified Messaging systems add value to the 
user by bringing new and valuable content including voice mail and
fax messages to the inbox, making things easier for administrators by 
affording them one infrastructure to manage and a single set of tools 
for training purposes. These systems combine email, voice mail and 
fax messages. By utilizing speech recognition and generation technologies, 
unified access is accessed by the system via the desktop PC, the mobile 
device, and by phone.

Line Monitoring

It is the requirement of security for customer service and legal responsibilities so it has become important and increased to be able to monitor and record telephone conversations.
The Line Monitoring software solution is a high performance, robust and inexpensive
solution that gives you complete access to the T1/E1 voice and signaling.

Wednesday, October 23, 2013

What is Residential Gateway?

In telecommunication networking, this router allows the connection 
of Local Area Network(LAN) to Wide Area Network (WAN). The 
Residential Gateway for Analog Telephone Adapters(ATA) are cost effective, 
advanced products, that allow the connection of ordinary analog 
telephones or fax machines to a Voice over Broadband (VoBB) service. 
Purchasing this gateway from a trusted VoIP provider assures that you 
will have premium voice quality , Prioritization of voice over data traffic 

ensuring voice quality. 

Friday, October 18, 2013

Broad soft Smart Solution

A key challenge for service providers and multi-site enterprise company
network operators is delivering superior voice and video quality to 
their end users over complex data networks. To accomplish this, 
operators must prevent packet loss and jitter.

Fortunately, there is a new solution for this which is a multiple Service 
business routers and Multimedia home gateways. The integrated 
solution results in a single device at the end user premise that provides 
both network access and provide always-on network monitoring capabilities.