Saturday, November 16, 2013

Unified Messaging for Companies - Market niche Needs

Today, a common enterprise infrastructure is to have separate voice 
and email messaging systems. Emails are received via a server such
as: Microsoft Exchange and are accessed through mail clients such 
as Outlook. Voice mail systems are independent systems accessed 
via a telephone. Faxes are often received by stand alone machines
and are manually sorted in order to be delivered to the right end 
user.Next generation Unified Messaging systems add value to the 
user by bringing new and valuable content including voice mail and
fax messages to the inbox, making things easier for administrators by 
affording them one infrastructure to manage and a single set of tools 
for training purposes. These systems combine email, voice mail and 
fax messages. By utilizing speech recognition and generation technologies, 
unified access is accessed by the system via the desktop PC, the mobile 
device, and by phone.

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