Call Management Software

Call Management Software is a service control software system designed to be used by small to mid size organizations to simplify the management and tracking of your business service calls(inward and outward) calls. Call Manager provide the user with the ability to quickly and easily obtain access to stored telephone call recordings stored in your telephone recording archive.Besides,any recorded calls can be sent into an e-mail by one touch.This enhances the customer relationship with customers by allowing you to solve any problems ,monitor agents behaviour and their way to respond to agents(Quality of Service).Moreover, develop your product and even,producing new products or services by listening to the customers speech recorded .This will increase your sales due to good service and more customer satisfaction.