Wednesday, September 25, 2013

What is VoIP processor?

VoIP processor is the logic defined circuit that responds to and processes
the basic orders that drive a computer. It should deliver and record low
power consumption and handle VoIP, networking, user interface and audio software.

It should manage the VoIP software, networking stack and user interface, while dedicated DSPs handle the real-time audio and graphics. 

Tuesday, September 10, 2013

Call Telephone Recording

Call telephone record, is the practice of regularly recording phone 
calls in business. Recording telephone conversations allows
businesses to keep records, improve customer service, increase
security, decrease and fix errors. Call recording is mostly common
in call centers, and also is a mandatory feature of service provider networks.
VoIP technology now recognized as a reliable and cost-effective business solution.

As it allows the manager to listen again to the recorded calls and enhance the customer service by listening to the customer complains and opinions or point of views. This will increase the sales by product progress or enhancing services offered to customers.