Call Telephone Recording

Call telephone record, is the practice of regularly recording phone 

calls in business. Recording telephone conversations allows

businesses to keep records, improve customer service, increase

security, decrease and fix errors. Call recording is mostly common

in call centers, and also is a mandatory feature of service provider networks.

VoIP technology now recognized as a reliable and cost-effective business solution.

As it allows the manager to listen again to the recorded calls and enhance the customer service by listening to the customer complains and opinions or point of views. This will increase the sales by product progress or enhancing services offered to customers.