Tuesday, December 17, 2013

Mobile call recording solution gives more flexibility to your business and increases operational efficiency

This solution is a a new view of all voice conversations recorded regardless
of the device used by your employees: telephone extensions, trading system
or  mobile devices. Mobile Call Recording allows your business to achieve full compliance in recording mobile devices to the same stringent standard as with your fixed lines. Furthermore, relevant electronic communications, like instant messaging, chat, SMS and email, could also be captured and retained in this system, and the solution analytics capabilities could be equally applied to all interactions to facilitate efficient e-discovery investigation or dispute management, and derive meaningful insight in all communication channels. Previously, companies have needed to prevent certain business communications taking place on a mobile because of the inability to record securely. Now, your company should be able to improve their operational efficiency by allowing their employees to transact business on a timelier basis. The solution avoids the costs and complexity of a hardware based product which means it can be adapted to fit your business and your budget. You can use it with personal devices or in an enterprise server environment, with software deployed via your e-mail or a Web link. Roaming is built in, so you can be sure that communications are recorded wherever your employees are.

No comments:

Post a Comment